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Duty Manager

AIRJUMP SOUTHERN LTD
Orpington BR5
£18,000 – £24,000 a year  Full-time, Permanent

Company description

We believe in the importance of a healthy lifestyle and more importantly family time, so we have merged them together to create a park that everyone can enjoy and stay fit at the same time.

After finding the perfect location in Orpington, we have been working hard to transform 14,000 square feet into a ‘first-rate’ trampoline experience with newest park facilities for our customers, whilst bringing something to the community that everybody can enjoy from all age groups and abilities.

Job description

Duty Managers – Airjump @ Orpington Supervised trampolines for jumping, games and exercise. We are now recruiting for Duty Managers to join our team at our in Orpington location. Working 40 hours over 4 days a week 23 Days Paid Holiday per year. Shift: Flexibility is essential to the role as the park has extended operating hours. Shifts will vary but will include days, nights, weekends and bank holidays. Managing the day to day running of the trampoline park across the different areas of the parks operation including Front of House, Café, Maintenance and Parties.

We need a strong operational leader with an eye for detail that looks to lead from the front. You need to be an accomplished people manager to help us provide an excellent service for our clients.

This role will involve working weekends Saturdays & Sundays, bank holidays and during term time as these are the busiest times.

  • To offer leadership to the team.
  • To train, monitor and develop staff.
  • To oversee the trampoline operation including aspect of the Health and Safety
  • To delivery First Aid where appropriate.
  • To operate the sales and booking systems including cashing up takings.
  • Monitoring the various trampoline areas within the park to ensure customers have a safe and enjoyable experience.

. * Deliver exceptional customer service.

  • Keep a close watch over the trampolines and the trampoline users.
  • Exercising the appropriate level of control, communicate effectively with trampoline users, and colleagues.
  • Anticipate problems and prevent accidents, intervene to prevent behavior which is unsafe.
  • Give immediate first aid to any casualty.
  • Any other request the is fair and reasonable from a Airjump In employee.

You will need * A passion for service:

  • Ability to work flexibly and quickly to respond to risks and compliance queries as they arise. * Positive communicator.
  • Commitment to customer satisfaction who strives to deliver an awesome experience.

Ideally the candidate will have a First Aid at Work qualification and demonstrate a proven record in management in a similar role.

Previous Management experience essential.

Reference ID: AirjumpDM

Job Type: Full-time

Salary: £18,000.00-£24,000.00 per year

Reference ID: AirjumpDM

Job Types: Full-time, Permanent

Salary: £18,000.00-£24,000.00 per year

Benefits:

  • Discounted or free food

Schedule:

  • 10 hour shift

Education:

  • GCSE or equivalent (preferred)

Work remotely:

  • No

Café All Rounder

AIRJUMP SOUTHERN LTD
Orpington BR5
Up to £10 an hour  Part-time, Permanent

Job description

  • Previous experience essential. preparing food, making hot drinks
  • Provided excellent customer service and fostered a hospitable environment, responding efficiently and calmly when faced with high volumes of orders
  • Provided friendly customer service -Worked fast and efficiently -Prepared espresso beverages -Communicated with coworkers and guests
  • Making drinks and heating food including pizza and hot dogs
  • Served quality beverages and food to customers while providing excellent customer service and maintaining a friendly environment.
  • Reported all customer complaints to manager on duty and responded proactively to prevent customer service situations.
  • Assist in other departments where required.
  • Cleaning down at end of day
  • Clearing tables
  • Weekends and Bank Holidays will be normal working days.
  • 1 to 2 days per week ( Sunday essential )
  • Statutory holiday entitlement based on how many days worked,

Reference ID: airjumpcafe

Reference ID: airjumpcafe

Job Types: Part-time, Permanent

Salary: Up to £10.00 per hour

Benefits:

  • Discounted or free food

Schedule:

  • 10 hour shift
  • 8 hour shift

Experience:

  • Barista: 1 year (preferred)
  • Hospitality: 1 year (preferred)

Work remotely:

  • No

Party Host / Court Monitor

AIRJUMP SOUTHERN LTD
Orpington BR5
£4.62 – £8.91 an hour  Part-time, Permanent

Party Hosts / Court Monitors

As one of our Party Hosts you will lead and look after all guests of each party/function ensuring the smooth delivery according to the appropriate party type.

This will involve setting up of the tables, serving food and drinks, ensuring the switch over of participants from the activity area to the party area in a safe and timely manner”

  • Delivering exceptional customer engagement and service as host for parties held at the park.
  • Ensuring that all operating procedures are completed to the required standard.
  • Meet & Greeting of all party guests and party parents and everything through to party completion.
  • Create a fun party atmosphere for the children.
  • Ensuring your party attends a Safety briefing, prior to use of the trampolines.
  • Ensuring that all party guests & parents are aware of the party structure, such as how long each activity will be etc.
  • Prepare your party room prior to each party and clean down and re-set after use ready for the next party.
  • Ensure food is taken to the party room at the designated time.
  • Report problems with equipment to Duty Manager on duty.
  • Monitoring of the party guests on the various trampoline areas within the park to ensure they have a safe and enjoyable experience.

Hours will involve weekends

Job Type: Part-time

Minimum wage

Part-time hours: 14 per week

Job Types: Part-time, Permanent

Salary: £4.62-£8.91 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

Work remotely:

  • No